Privacy Policy
In general, we only collect information that allows us to provide you with our best Services. It also helps us to keep our Services clear of fraud and Spam, and it allows us to get a unique understanding of what additional services may be useful to you, and all other purposes set out in this policy below.Scope and consent
Before you start sharing good vibes, it’s important you understand that by using our Services, you give us consent to collect, use, disclose, and retain your personal information and other information but we will never read or listen to the content you are sharing privately. You can be sure that we will only use your information as described in this Policy.
By using the Service, you are also agreeing to our Terms of Use. Please make sure you read and agree with our Terms of Use if you want to use GEEG.
Information we collect
First of all, we want you to be assured that we do not read or listen to the content of your messages and/or calls made privately via GEEG
(a) Registration and Account Information: When you use our various Services you voluntarily give us personal information (e.g., name, email, birth date, phone number and, when necessary, billing information) and you are not anonymous to us. stored on our servers in order for us to be able to enable you and your contacts to connect. When you join GEEG, the contacts in your address book that are already GEEG members may be informed that you’re now on GEEG too.
(b) Social Media Information: If you sign in to your GEEG account through third-party social media sites like Facebook or Twitter, you agree to give us on-going access to your personal information on such sites (e.g., your public profile, friend list, accounts you follow or who follow you, your email address, birthday, work history, education history, interests, current city, and video viewing). We may receive certain information about you which is stored on social media sites if users of those sites give us access to their profiles and you are one of their friends or connections, depending upon your settings on those sites.
(c) Activity Information: We will receive other information (e.g. the content you have viewed and interacted with) from your use of our App. When you interact with public accounts on our Service, we may obtain information about the messages you have liked, comments you have left and also websites you’ve viewed through links from a public account. In addition, we collect information about the accounts you have visited and the content you have viewed in order to improve the relevance of our Services.
(d) Information from Other Sources: The information we collect may be combined with information from outside records (e.g. demographic information and additional contact information) that we have received in accordance with the law.
(e) Additional Information: We may collect additional information if you access our App through a specific device (e.g. your mobile device’s unique identifier; information about your device’s operating system, your browser, browser or operating system language; your wireless network, and your mobile carrier; the GEEG call log). We may also collect your WPS location data – you can choose whether to allow this by changing your geolocation tracking settings.
Uses and Retention:
The information we collect from you ensures you can use the GEEG Service and can be contacted on GEEG. Your information is retained for as long as it is needed and helps us in our mission to constantly improve our Services and provide you with new experiences. As part of this mission, we may use your information for the following purposes:
(a) Make our service available: We use your Registration and Account information to (i) register you for the App and create your User Account for GEEG; (ii) create your profile and make it visible; (iii) process your payments; (iv) create your GEEG ID; (v) provide customer service, give you information about your account, and respond to your requests; (vi) personalize your experience by providing content (such as games) on the Service, including targeted advertising of GEEG services and other 3rd party services that we believe may be of most interest to you; (vii) improve the Service, including games provided by our Service, and make it a safer, efficient, and customized experience; (viii) indicate which of your contacts is already a GEEG member and notify you when your contacts become active on the Service (ix) display the name of the contact as it appears in your address book when a call is received on the Service, and (x) sync your contacts with GEEG running on Windows, MacOS, Linux, Android tablets, iPads and Windows Tablets. If you deactivate your GEEG account, it will delete the address book from our servers (more about this below), quickly and permanently. Otherwise, we keep your contact information for as long as you use the App
(b) Improve our Services: We use call log information and usage information (as described above) to better understand network behavior and trends (numbers of messages and calls made by users, typical destinations, call lengths, network type, etc.), detect potential outages and technical issues (this helps us notice things like a drop in call volume in a certain geography, a shift in call length, a change in typical networks, etc.) to improve our Services. We may look into a specific call log in response to a customer support request. We maintain call log information for only as long as is needed for business and/or legal purposes. We use aggregate information about our users and non-personal information to analyze our Services and user behavior and prepare aggregated reports.
(c) Provide Interesting Offerings to You: As part of our Services GEEG may use your information to send you message notifications about offerings from our Services or from third parties (as long as you agreed on GEEG or elsewhere to receive information from that third party), which we believe you would find interesting. We may also use WPS location data to provide location-based offerings to you from our Service or third-party advertising. You will be asked to allow the use of your location data before GEEG provides such offerings, and you may also adjust your account preferences to disable the use of your location data at any time.
(d) Process Your Payments: We may use your Information to process your payments for our Services through a third-party service provider and, on an aggregate basis to determine charges for our carriers and other service providers.
(e) Prevent Fraud & Spam; enforcement of law: We may use your information to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities, protect our trademarks and enforce our Terms of Use. This may include URLs included in messages, which were reported as SPAM by other Users. We may use your information and call log information to comply with applicable laws.
(f) Communicate With You: We may use your information to contact you (via message or other means) to maintain the App, including your to comply with your stated communication preferences or to provide updates about other GEEG services. Unless otherwise specified, we retain information as long as it is necessary and relevant for us to achieve the purposes referred to above or to enable us to comply with our legal data protection retention obligations. You consent to our retention of your video viewing tracking data for as long as permissible under applicable law – up to one year after you close your account or otherwise withdraw consent for video tracking.
Disclosure:
We want you to know that we do not sell your personal information. We only share your personal information with third-parties outside of GEEG, for the purposes listed above, in the following circumstances:
(a) The GEEG Corporate Family: We may share the information we collect about you with the GEEG corporate family. The information may be disclosed to: (i) provide joint content and our services (e.g., registration, coordination of membership accounts between the GEEG corporate family, transactions, analytics and customer support); (ii) help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches.
(b) App Providers and Other Third-Parties: We may disclose your information to service providers and other third-parties under contract who help with providing you our Services or other services provided by third-parties via our Services (such as, but not limited to, fraud and spam investigations, payment processing, site analytics and operations, providing special partnership features in our service, advertising – either on an aggregate non identifiable basis, or using unique identifier which can't trace back to you). They are required to secure the data they receive, so that your personal information is guarded.
(c) Other Entities with Your Consent: We may disclose your information to other third- parties to whom you explicitly ask us to send your information within the use of integrated services (or about whom you are otherwise explicitly notified and consent to when using a specific service). On the Service, you may have opportunities to express interest in or register for other services. If you do, we will provide information about you to those third-parties, or parties working on their behalf, to implement your request. The transferred data will be governed by third party’s privacy policy.
(d) Legal and Law Enforcement: We may disclose your information to law enforcement, governmental agencies, or authorized third-parties, in response to a verified request relating to terror acts, criminal investigations or alleged illegal activity or any other activity that may expose us, you, or any other GEEG user to legal liability.
(e) Change of Control – New Owners: We may share your information with another business entity, if we plan to merge with or be acquired by that business, or are involved in a transaction with similar financial effect. In such a situation we would make reasonable efforts to request that the new combined entity or other structure follow this Policy with respect to your personal information. If your personal information was intended to be used differently, we would ask the new entity to provide you with prior notice.
Information You Share Publicly
You can control what data you share through privacy settings available on some social media sites. Please refer to those third-party sites’ privacy policies and terms of use to learn more about their privacy practices, as we don’t control these.
At this stage, whatever you share publicly is available to the entire GEEG community. If you wish to remove a certain piece of content you have shared in the past, you can do that by deleting that content. It will be removed from our services but may remain on local devices of some users (assuming they have chosen to save it).
Your Choices We want you to have control over how you communicate. That’s why, for example, we allow you to delete
messages even after they have been sent (it will be deleted for you, your friend and our service). How cool is that? You can also control your privacy settings within the App to change the visibility of your online status or prevent other users from knowing which GEEG apps and games you are using. You can disable the "seen" notification so that other users don’t know whether you’ve read a message yet. You can choose not to share your photo, opt not to receive location-based messages along with many other additional options, which are available within the app.
Every now and then, GEEG may send you notifications about administration and operation of the Service (for example, about your transactions, policy changes, technical issues, etc.). We may also send notifications about offerings by GEEG or third-parties, that we think may be of interest to you. If you do not wish to receive such notifications, you may adjust your system settings to decline them (if you're using iOS systems) or opt-out at any time from receiving further notifications by not using our service.
Cookies and Tracking Technologies
When you visit the App and/or our Website, we and our business partners may use cookies and other tracking technologies for a variety of purposes. These help to enhance your online experience, for example, by remembering your log-in status and viewing preferences from a previous use of our App when you return later. If you block cookies and tracking technologies you may not be able to access certain portions of our App. You may browse our site without telling us who you are, and we will obtain information about your computer or device (e.g., IP addresses) for the purpose of monitoring and improving our site and Services. Here are a few additional important things you should know about our use of tracking technologies (e.g., cookies, HTML-5 stored technologies): • We ask for your prior consent to use cookies and tracking technologies policies when you join the App • We offer certain features that are available only through the use of tracking technologies. • We use both session and persistent tracking technologies. Tracking technologies (e.g., cookies) can either be persistent (i.e. they remain on your computer until you delete them) or temporary (i.e. they last only until you close your browser, or until you exit the App). You are always free to decline tracking technologies if your browser permits, although doing so may interfere with your use of the App and Website. We suggest you refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling tracking technologies such as cookies. • We encode and protect the tracking technologies that GEEG sets so that only we can interpret the information stored in them. • You may come across tracking technologies/cookies from our third-party service providers that we have allowed on our App to assist us with various aspects of our App operations and services, such as Google Analytics. • You also may encounter tracking technologies from third-parties on certain pages of websites that we do not control and have not authorized. (For example, if you view a web page created by another user, there may be a cookie placed by that web page.)
Accessing, Reviewing, and Changing Your Personal Information
As a registered member, you can review and change personal information at any time by accessing your account on the App. Please be sure to update your personal information promptly if it changes or becomes inaccurate. We may retain some information from closed accounts so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze, or troubleshoot programs, enforce our Terms of Use, or take other actions permitted by law. Likewise, if your account or membership is terminated or suspended, we may maintain some information to prevent you from re-registering.
Specific Location Practices: EU residents
EU Privacy Rights
If you are resident in the European Economic Area, you may have certain rights, in accordance with applicable laws, concerning your personal data, including the right to request to access your personal data; to have your personal data corrected or erased or restricted; and the right to object to the use of your personal data for marketing purposes.
Third-Party websites:
Our app may contain links to other third-party websites or you may access Apps from a third- party site. We are not responsible for the privacy practices or the content of these third-party sites. Western Union Partnership: You may use GEEG to request Western Union to make wire transfers. If you use the "Send Money" Western Union functionality of the Services you agree that we may receive certain personal information from Western Union (e.g. your address), and we will save information about the money you’ve sent (including amount sent, identity of the recipient etc.). any links to Western Union services will be governed by the applicable local Western Union’s privacy policy and terms of use.
Security
We know that security is important to our users and we care about the security of your information. We maintain technical, physical, and administrative security measures to protect the security of your personal information against loss, misuse, unauthorized access, disclosure, or alteration. Some of the safeguards we use include firewalls, data encryption, physical access controls to our data centers and information access authorization controls. We need your help too: it is your responsibility to make sure that your personal information is accurate and that your password(s) and account registration information are secure and not shared with third-parties.
Children’s Privacy
Our Services are not intended for children under the age of 13. Therefore we do not knowingly collect personal information via our websites, applications, services, or tools from anyone under 13.
International Transfer
We operate internationally and provide our Services to GEEG users worldwide allowing. That means that your personal information may need to be processed in countries where data protection and privacy regulations may not offer the same level of protection as in your home country. We store and process your personal information on our computers in the United States, Asia, Europe (including Russia) and in other locations and use service providers that may be located in various locations outside of the European Economic Area (EEA). In such cases, we will require the recipient to provide appropriate protection for the personal information disclosed to it in compliance with applicable data protection laws.
Updates to this Policy
From time to time, as our services evolve, we may update this Policy. You agree that we may notify you about material changes in the way we treat personal information by placing a notice on the App. Please check the App frequently for updates.
Contact Us
If you still have questions about our privacy policy, please feel free to send us an email to policy@geeg.co.uk . In the event you read this Privacy Policy in any language other than English, you agree that in the event of any discrepancies, the English version shall prevail.
01.01.2017